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Paper 2 · code 93National Testing Agency (for UGC)

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All 10 units of the NTA syllabus in 28 chapters, with Paper 1 in the same course.

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  • 28chapters
  • 10syllabus units
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NTA lists this code as: Tourism Administration and Management.

Exam pattern

Paper 2 pattern

UGC NET Paper 2 — Tourism Administration and Management

  • 100 questions
  • 200 marks
  • 120 minutes
  • +2 per right answer
  • no negative marking
  • Unit I — Tourism Concepts, History and Models, the Tourism Industry and Its Impacts, and Tourism Organisations10 Qs · 20 marks
  • Unit II — Tourism Geography: IATA Areas, Codes and Time Calculation, World and Indian Geography, Tourist Movements and Environmental Law10 Qs · 20 marks
  • Unit III — Tourism Products of India: Heritage and Culture, Monuments and Religious Centres, Parks, Hill Stations and Beaches, and Emerging Tourism10 Qs · 20 marks
  • Unit IV — Transportation: Transport Systems and Air Regulation, Airline Fares and Ticketing, and Surface, Rail and Water Transport10 Qs · 20 marks
  • Unit V — Travel Agency and Tour Operation: Agencies and Operators, Itineraries and Tour Costing, and Travel Documentation10 Qs · 20 marks
  • Unit VI — Hospitality and Accommodation: Hotels and Classification, Front Office and Housekeeping, and Food and Beverage10 Qs · 20 marks
  • Unit VII — Tourism Marketing: Services Marketing, the Marketing Mix, and Destination Image and Branding10 Qs · 20 marks
  • Unit VIII — Tourism Planning and Policy, and Tourism Economics10 Qs · 20 marks
  • Unit IX — Statistics and Research Methods for Tourism10 Qs · 20 marks
  • Unit X — Management, Organisational Behaviour and Structure, Accounting, Finance, and Contract and Consumer Law10 Qs · 20 marks

What you get

Everything for UGC NET Tourism Administration and Management, in one course

  • Chapters in English and Hindi28 chapters on the official syllabus, each ending in a quiz that explains every answer.
  • Mock tests in the real patternTimed and marked the way the exam is, negative marking included, with a section-by-section report.
  • Revision and weak-area analyticsSee which topics cost you marks, and revise them on a spaced schedule.
  • AI mentorPremiumAsk a doubt in English or Hindi, any hour, and get a plain answer.

Try it now

Try a real Tourism Administration and Management question

A real question from the course. No sign-up needed.

From the chapter: Tourism Concepts I: Tourist, Visitor, Traveller and Excursionist, the Forms and Nature of Tourism, the History of Travel from the Ancient World to Mass Tourism, and the Models of Leiper, Mill-Morrison, Mathieson & Wall, Butler, Doxey, Crompton, Plog and Gunn

In the international standards for tourism statistics, a visitor who does not stay overnight at the place visited is called

Show the answer and why

Answer: A.

Visitors are split into tourists, who stay at least one night, and excursionists or same-day visitors, who do not. Both are counted in tourism. A commuter stays within his usual environment and so is not a visitor at all.

Syllabus

UGC NET Tourism Administration and Management syllabus, unit by unit

Open a unit to see its chapters. The course’s free chapter is Paper 1’s first.

Unit I — Tourism Concepts, History and Models, the Tourism Industry and Its Impacts, and Tourism Organisations3 chapters
  1. Tourism Concepts I: Tourist, Visitor, Traveller and Excursionist, the Forms and Nature of Tourism, the History of Travel from the Ancient World to Mass Tourism, and the Models of Leiper, Mill-Morrison, Mathieson & Wall, Butler, Doxey, Crompton, Plog and Gunn
  2. Tourism Concepts II: The Tourism Industry and Its Network of Direct, Indirect and Support Services, the Components of Tourism, Horizontal and Vertical Integration, Liberalisation and Globalisation, the Impacts of Tourism, Seasonality, the Sociology of Tourism and Travel Motivators
  3. Tourism Concepts III: The Role and Functions of Tourism Organisations: UNWTO, IATA, ICAO, UFTAA, ASTA, PATA, WTTC and IHA; TAAI, IATO, FHRAI, ITDC, ICPB and the State Tourism Development Corporations; and the Airports Authority, the Archaeological Survey and the Ministries of Tourism, Culture, Railways and Civil Aviation
Unit II — Tourism Geography: IATA Areas, Codes and Time Calculation, World and Indian Geography, Tourist Movements and Environmental Law2 chapters
  1. Tourism Geography I: The Earth's Movements, Latitude and Longitude, the IATA Areas and Sub-Areas, City, Airport and Airline Codes, Time Zones, GMT and the International Date Line, Daylight Saving Time, and the Calculation of Local, Flying, Ground and Elapsed Time
  2. Tourism Geography II: The Climate and Vegetation of the Continents, Weather and Climate as Tourism Resources, the Physical Geography of India, Tourist Movements and Travel Propensity, and the Environment Act, EIA, EIS, EMS, Carrying Capacity and the Forest and Wildlife Laws
Unit III — Tourism Products of India: Heritage and Culture, Monuments and Religious Centres, Parks, Hill Stations and Beaches, and Emerging Tourism4 chapters
  1. Tourism Products of India I: The Nature of India's Tourism Products, Tourist Attractions and Their Classification, Indigenous and Colonial Heritage, Handicrafts, Fairs and Festivals, Classical and Folk Dance, Indian Music, Museums, Galleries and Libraries, Cuisine, Rituals and Dress
  2. Tourism Products of India II: Historical Monuments (Temples, Caves, Stupas, Monasteries, Forts and Palaces, Islamic and Colonial Architecture), the World Heritage Sites of India, the Major Religious Centres, and Places Linked to Legendary Figures and the Freedom Struggle
  3. Tourism Products of India III: National Parks, Wildlife Sanctuaries and Biosphere Reserves, Hill Stations and the Tourist Potential of the Himalaya, and the Beach Resorts of the Coastal States and Islands, Each by Location, Accessibility, Facilities, Amenities and Uniqueness
  4. Tourism Products of India IV: Emerging and Special-Interest Tourism: Medical, Wellness and Spa, Eco, Green, Wilderness, Adventure, Aqua-Based and Lighthouse; Rural, Agri, Farm, Countryside, Caravan, Indigenous, Textile, Culinary and Shopping; Fort, Buddhist, Sufi, Film, Golf, Industrial and Mining; and MICE Tourism
Unit IV — Transportation: Transport Systems and Air Regulation, Airline Fares and Ticketing, and Surface, Rail and Water Transport3 chapters
  1. Transportation I: The Evolution and Role of Transport in Tourism, the Road and Rail Networks of the World, Transport in India Past and Present, and Air Transport Regulation: Licensing, Weights and Capacities, Scheduled, Non-Scheduled and No-Frill Airlines, Open Skies, the Freedoms of the Air, International Conventions, IATA, ICAO, DGCA, AAI, GDS and the Airline Business
  2. Transportation II: Airline Fares and Ticketing: Types of Air Journey, the Mileage System (MPM, TPM, the Extra Mileage Allowance and Surcharge), the Higher Intermediate Fare Check, Add-on, Open-Jaw and Excursion Fares, NUC and ROE, the International Air Ticket, the Distribution of Ticket Sales, MCO, MPD and EMD, the Billing and Settlement Plan, and Air Charters
  3. Transportation III: Surface Transport (Approved Tourist Transport, Car Rental and Coach Operators, and the Documents of Road Transport: RTA, Permits, Contract and Stage Carriages, All India Permits, Maxi Cabs and Motor Cabs), the Railways of the World and Luxury Trains, Indian Railways for Tourists, and Water Transport from Ocean Liners to Cruises and India's Waterways
Unit V — Travel Agency and Tour Operation: Agencies and Operators, Itineraries and Tour Costing, and Travel Documentation3 chapters
  1. Travel Agency and Tour Operation I: The History and Significance of the Travel Trade, Types of Travel Agent, Wholesaling and Retailing, Types of Tour Operator and Tour, Distribution Networks, Charter, Meeting, Incentive, Convention and Exhibition Business, and Starting, Recognising, Organising and Running an Agency
  2. Travel Agency and Tour Operation II: Types of Itinerary and Itinerary Planning, Tour Costing for FIT and GIT with Fixed and Variable Costs, Mark-Up and FOC, Confirmation, the Docket, Tour Vouchers and Reconfirmation, Operational Itineraries, Pick-Up and Drop Procedures, Guest Feedback and Its Analysis, Guides and Escorts, WATA, Suppliers, Agency Appointments and International Regulations
  3. Travel Agency and Tour Operation III: Travel Documentation: the Travel Information Manual, Passports and Visas, Health Certificates, Currency, Insurance and Cards, Customs; Citizenship, the Passports Act, FEMA, the Foreigners and Immigration Laws, RBI Guidelines and Criminal Law; Baggage, Lost Baggage, Dangerous Goods, Cargo Rates and Valuation Charges; Airport Automation; and Tour Brochures
Unit VI — Hospitality and Accommodation: Hotels and Classification, Front Office and Housekeeping, and Food and Beverage3 chapters
  1. Hospitality and Accommodation I: The Distinctive Characteristics of the Hospitality Industry, Atithi Devo Bhava, Hotels and Other Lodging, Types of Hotels and Their Departments, Hotel Classification and the HRACC, Chain Operations, E-Hospitality, Accommodation Management, Fiscal and Non-Fiscal Incentives, and the Ethical, Regulatory and International Framework
  2. Hospitality and Accommodation II: The Front Office (Duties of Staff, Reservation and Registration, Types of Room and Bedding, Meal Plans, Room Assignment, Check-In, Methods of Payment, Types of Guest, Room Pricing, Occupancy, ADR and RevPAR) and Housekeeping (Functions, Liaison, Room Supplies, Bed Making and Service, Hierarchy and Duties)
  3. Hospitality and Accommodation III: Food Production Organisation and the Kitchen, Buffets, Beverage Operations, the Functions and Outlets of Food and Beverage, Menus, Service Styles and Room Service, Catering for Airlines, Banquets, Corporates, MICE, Retail, Industry, Healthcare and Clubs, Trends in Lodging and Food Services, and the F&B Hierarchy
Unit VII — Tourism Marketing: Services Marketing, the Marketing Mix, and Destination Image and Branding3 chapters
  1. Tourism Marketing I: Goods and Services, the Characteristics of Services, Services Marketing, Types of Tourism Services, the Tourism Marketing Environment, Strategic Planning and the Marketing Process, Organising Marketing, Service Quality and the Gap Model, Marketing Research, Segmentation, Targeting and Positioning, Relationship Marketing and the Familiarisation Trip
  2. Tourism Marketing II: The P's of Tourism Marketing (Product, Place, Price, Promotion, Physical Evidence, People, Process and Packaging), Designing, Branding and Packaging the Tourism Product, the Product Life Cycle, Pricing Strategies, the Promotion Mix, Distribution Channels and Channel Conflict, and Global, Direct, Digital and Green Marketing, CSR, Marketing Ethics and Consumerism
  3. Tourism Marketing III: Destination Image Development, the Attributes of Destinations, Destination Resource Analysis, Image Formation and Its Agents, Measuring Destination Image (Structured and Unstructured), Destination Branding and the Unique Destination Proposition, Place Branding, Product Development and Packaging, and Institutional Support and Public–Private Partnership in Destination Marketing
Unit VIII — Tourism Planning and Policy, and Tourism Economics2 chapters
  1. Tourism Planning and Policy: The Roles of Government, Public and Private Sectors and of International, National, State and Local Organisations, Thrust Areas and Special Tourism Areas, Sustainable, Pro-Poor and Responsible Tourism and Community Participation, Tourism Policy and the National Tourism Policy, Levels and Approaches of Planning and the PASOLP Method, the Five Year Plans, the Elements, Agents, Processes and Typologies of Development, State Policies, WTO Guidelines, Civic Bodies and Rural Tourism Planning
  2. Tourism Economics: Economic Systems and Tourism Development, Macro and Micro Perspectives, Tourism Demand and Supply and Their Determinants, Measuring and Forecasting Demand, Inflation, Recession, Savings and Investment, Exports and Imports, the Multiplier and Its Types, the Displacement Effect, the Costs and Benefits of Tourism, and Monetary Policy (Repo, Reverse Repo, SDF and CRR)
Unit IX — Statistics and Research Methods for Tourism2 chapters
  1. Statistics for Tourism Research: Central Tendency, Dispersion, Skewness and Kurtosis, Correlation and Regression (Scatter Plots, Lines of Best Fit, Pearson and Spearman, Bivariate and Multivariate Regression), Discrete and Continuous Distributions, the Normal and Sampling Distributions, and Hypothesis Testing with t, ANOVA, Chi-Square, Run, Sign, Wald–Wolfowitz, Kruskal–Wallis and Kolmogorov–Smirnov Tests
  2. Research Methods for Tourism: Research and Theory, Types and Methods of Research, Review of Literature, Variables and Measurement, Concepts, Constructs and Hypotheses, Sampling, Data Collection, Schedules, Questionnaires, Scales and Fieldwork, Qualitative Research (Grounded Theory, Ethnography, Case Study, Content Analysis, Phenomenology, Narrative Research, Mixed Methods), Multivariate Tools and Report Writing
Unit X — Management, Organisational Behaviour and Structure, Accounting, Finance, and Contract and Consumer Law3 chapters
  1. Management in Tourism Organisations: Managerial Processes, Functions, Skills and Roles, the Evolution of Management Thought, the Systems, Contingency and Operational Approaches, the External and Internal Environment of Managerial Decisions, and the Social Responsibilities of Business
  2. Understanding and Managing Individual and Group Behaviour, and Organisation Structure and Design: Personality, Perception, Learning, Values, Attitudes and Persuasion, Motivation, Groups, Teams, Communication, Leadership and Influence, the Elements of Structure, Common Organisational Designs and the Organisation as an Open System
  3. Accounting, Financial Management and Business Law for Tourism: Books of Account, Double Entry, Journal, Ledger, Trial Balance and Cash Book, Depreciation, Final Accounts with Adjustments, Hotel Accounting, Funds, Capital Structure and Capital Budgeting, Internal Control, Cost Standards and Budgets, Working Capital and Cash, Investment and TFCI, the Contract Act and the Consumer Protection Act

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FAQ

Frequently asked questions

What does the UGC NET Tourism Administration and Management course cost?

The first chapter of the UGC NET course is free. All 28 chapters of this subject, in English and Hindi, unlock with the UGC NET plan — ₹29 a month, less than ₹1 a day, cancel anytime — with scored practice, the Paper-2 mock test and spaced revision. Premium adds the AI mentor.

Does it cover the whole Tourism Administration and Management syllabus?

All 10 units of the NTA syllabus (subject code 93) are written, in 28 chapters, from the official document unit by unit.

What is the UGC NET Paper 2 exam pattern for Tourism Administration and Management?

100 questions for 200 marks, with no negative marking. Paper 1 and Paper 2 are taken in one sitting of three hours; the mock test here rehearses Paper 2 in 120 minutes.

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