Society, Human Behaviour and Communities I: Sociological Concepts, Approaches to the Study of Society, Family, Religion and Stratification, and Rural, Urban, Tribal and Virtual Communities, Vulnerable Groups, Caste and Class, Read for Social Work Practice

The second unit is titled "Society, Human Behavior and Communities" and gives social work its knowledge of the person and the social world. This chapter takes the social half: sociological concepts, the functionalist, conflict, structuralist and postmodern approaches, family and religion as social systems, the Marxist, functionalist and Weberian approaches to stratification, and the types of community with their vulnerable groups, caste and class. A social work postgraduate is examined on these at a level that assumes they will be used. So each concept is followed by what it changes in practice: whom the worker sees as the client, what the worker thinks the problem is, and what kind of change the worker considers possible.

1. Sociological concepts for practice

Social structure is the relatively enduring pattern of social relationships, statuses and roles in a society; A. R. Radcliffe-Brown described it as the network of actually existing social relations. A status is a position (mother, landowner, patient) and a role the behaviour expected of it; a person holds a status set and each status carries a role set, which is where role conflict and role strain arise. Social institutions are established sets of norms organised around basic needs: family and marriage, economy, polity, religion and education. Social groups are collectivities whose members interact and share an identity. Charles Horton Cooley (1909) distinguished primary groups, intimate, face-to-face and enduring, like the family and peer group, from secondary groups, formal and goal-oriented; William Graham Sumner (1906) distinguished the in-group from the out-group; and the reference group, a term of Herbert Hyman (1942) developed by Robert Merton, is the group against which people evaluate themselves.

Socialisation is the lifelong process by which people learn the norms, values and roles of their society. Primary socialisation takes place in the family in early childhood; secondary socialisation in school, peer groups, work and the media. Cooley's "looking-glass self" holds that we see ourselves as we imagine others see us; George Herbert Mead distinguished the "I" (the spontaneous self) from the "me" (the internalised attitudes of others) and traced the self through the play and game stages to the "generalised other". Merton's anticipatory socialisation is learning the norms of a group one hopes to join; resocialisation replaces old norms, most sharply in what Erving Goffman (Asylums, 1961) called total institutions such as prisons, asylums and residential homes, where the institution controls every part of life. Social control is the means by which conformity is secured, informal (gossip, ridicule, approval) or formal (law, police, courts); E. A. Ross gave the term currency with Social Control (1901). Social change is alteration in social structure and relations over time; William Ogburn's "cultural lag" (1922) is the delay between change in material culture, such as technology, and adjustment in non-material culture, such as norms and law.

🎯 What the concepts change in practice
Role theory turns "a difficult mother" into a woman carrying incompatible roles as earner, carer and daughter-in-law, and suggests renegotiating roles rather than blaming. Goffman's total institution explains institutionalisation in children's homes and psychiatric hospitals, and is the reason the Juvenile Justice Act 2015 treats institutional care as a last resort and prefers family-based care. Cultural lag explains why law against child marriage or dowry changes slowly in practice, and why the worker pairs legal action with community education.

2. Approaches to the study of society

The functionalist approach, from Émile Durkheim to Talcott Parsons and Robert Merton, sees society as a system of interdependent parts, each contributing to stability and integration, held together by shared values. Parsons's AGIL scheme names four functional prerequisites every system must meet: adaptation, goal attainment, integration and latency (pattern maintenance). Merton distinguished manifest functions (intended and recognised) from latent functions (unintended and unrecognised), and introduced dysfunctions. The conflict or dialectical approach, from Karl Marx through Ralf Dahrendorf and Lewis Coser, sees society as an arena of competing interests in which the powerful shape institutions to their advantage and change comes through contradiction and struggle; Dahrendorf located conflict in authority relations, and Coser (1956) showed that conflict can also have integrating functions. Structuralism, associated with Claude Lévi-Strauss, looks for the deep, often unconscious, structures of thought (binary oppositions such as nature and culture, raw and cooked) that underlie kinship, myth and culture. Postmodernism, with Jean-François Lyotard's "incredulity toward metanarratives" (The Postmodern Condition, 1979), Michel Foucault's analysis of power and knowledge, and Jean Baudrillard's simulation and hyperreality, rejects grand theories and fixed truths and attends to discourse, difference and the plurality of voices.

Four approaches, read for social work
ApproachHow it sees a social problemWhat it implies for practice
FunctionalistDisorganisation, poor socialisation or role failure that disturbs equilibriumRestore functioning, strengthen institutions, help individuals adjust to roles
Conflict or dialecticalThe outcome of unequal power and exploitationAdvocacy, organising, social action and structural change
StructuralistAn expression of underlying cultural codes and oppositionsRead the cultural meanings (purity and pollution, honour) that sustain a practice
PostmodernA category produced by dominant discourse and expert powerQuestion labels, privilege the client's own narrative, work with difference
⚠️ Merton's latent functions are not hidden motives
A latent function is an unintended and unrecognised consequence, not a secret intention. A residential school's manifest function is education; a latent function may be to relieve poor families of the cost of feeding a child. A trap option will describe a latent function as something "deliberately concealed", which is wrong.

3. Social systems and stratification

The syllabus names family and religion as the major social systems. George Murdock (1949) defined the family as a social group characterised by common residence, economic cooperation and reproduction, and identified four universal functions: sexual, reproductive, economic and educational. Families are classified by structure (nuclear, joint or extended), by descent (patrilineal, matrilineal, as among the Nairs and Khasis), by residence (patrilocal, matrilocal, neolocal) and by authority. The Indian joint family, with its common kitchen, property and worship, has been giving way to nuclear households, though kinship obligations remain strong, which is why a social worker in India often works with the extended family rather than the couple alone. Durkheim (The Elementary Forms of Religious Life, 1912) defined religion by the distinction between sacred and profane and saw it as a source of solidarity; Max Weber (The Protestant Ethic and the Spirit of Capitalism, 1905) showed how religious ideas shape economic conduct; Marx called religion "the opium of the people". For practice, religion is both a resource (faith-based organisations, coping, community support) and, at times, a source of exclusion and conflict.

Stratification is the hierarchical arrangement of groups by unequal access to resources, power and prestige. For Marx, class is defined by relation to the means of production: in capitalism, the bourgeoisie who own them and the proletariat who sell their labour power; a class becomes a "class for itself" when its members become conscious of their common interest. The functionalist theory of Kingsley Davis and Wilbert Moore (1945) argued that stratification is universal and functional because society must motivate the most talented to fill the most important positions with unequal rewards; Melvin Tumin (1953) replied that stratification limits the discovery of talent, is passed on by inheritance and creates hostility. Weber saw three distinct dimensions of inequality: class (economic position in the market, which shapes "life chances"), status (social honour and lifestyle) and party (organised power). Weber's separation of status from class is what makes caste intelligible in his scheme, as a status group closed by birth.

🧠 Three theories, three questions
Marx asks who owns (means of production). Davis and Moore ask who is needed (functional importance and scarcity of talent). Weber asks three things at once: what you have in the market (class), how you are honoured (status) and whom you can organise (party).

4. Types of community

Ferdinand Tönnies (1887) contrasted Gemeinschaft, community based on kinship, place and shared sentiment, with Gesellschaft, association based on contract and self-interest. Robert Redfield's folk-urban continuum placed small, homogeneous, sacred folk societies at one end and large, heterogeneous, secular urban ones at the other; with McKim Marriott, the idea of the "little tradition" of the village and the "great tradition" of the civilisation was applied to India. Rural communities in India are marked by dependence on agriculture, the importance of caste and kinship, the panchayat and face-to-face relations, together with landlessness, indebtedness and seasonal migration. Louis Wirth's "Urbanism as a Way of Life" (1938) derived urban characteristics from size, density and heterogeneity: relations become impersonal, segmental and transitory, with formal controls replacing informal ones. Urban practice deals with slums, homelessness, migrants, informal work and urban poverty.

Tribal communities, notified as Scheduled Tribes under Article 342 of the Constitution, formed 8.6 per cent of India's population in the 2011 Census. They are commonly characterised by a distinct culture and dialect, relative geographical isolation, dependence on forests and land, and, in the classic literature, a relatively egalitarian social organisation, though tribes vary greatly. Their central issues are land alienation, displacement by dams, mines and sanctuaries, forest rights (the Forest Rights Act 2006), indebtedness and the self-governance guaranteed by the Fifth and Sixth Schedules and the Panchayats (Extension to Scheduled Areas) Act 1996. Virtual communities, a term popularised by Howard Rheingold (The Virtual Community, 1993), are groups formed through computer-mediated communication around shared interests rather than place; they now matter for practice as sources of peer support (disability, mental health and caregiver groups), as sites of cyberbullying and exploitation, and as a new divide between the connected and the unconnected.

ℹ️ Community as the unit of practice
These types are not only descriptive. A rural community organiser works through caste and kinship networks and the gram sabha; an urban organiser often has to build community among strangers in a resettlement colony; a worker in a Scheduled Area must work through the gram sabha powers under the 1996 Act; and an online peer-support group needs moderation rules that protect confidentiality.

5. Vulnerable groups, caste and class

The syllabus lists women, children, the aged and Dalits among vulnerable groups, "etc.". Vulnerability is not a trait of the person but a product of exposure to risk combined with limited capacity to cope, and it is compounded where identities intersect, a Dalit widow, a tribal child labourer, a disabled older woman. Kimberlé Crenshaw's term intersectionality (1989) names this compounding. Scheduled Castes formed 16.6 per cent of the population in the 2011 Census; their vulnerability rests on untouchability, abolished by Article 17 and punished under the Protection of Civil Rights Act 1955 and the Scheduled Castes and the Scheduled Tribes (Prevention of Atrocities) Act 1989, and on landlessness and exclusion from resources. Religious minorities, persons with disabilities, transgender persons and sexual minorities, migrant workers and the homeless complete the list that a social worker uses.

G. S. Ghurye (Caste and Race in India, 1932) described six features of caste: segmental division of society; hierarchy; restrictions on feeding and social intercourse; civil and religious disabilities and privileges of the different sections; lack of unrestricted choice of occupation; and restrictions on marriage, that is, endogamy. Varna is the fourfold scriptural scheme; jati is the local, endogamous, occupationally associated group that actually structures social life. M. N. Srinivas added the concepts of Sanskritisation (a lower caste adopting the customs of higher castes to claim higher status) and the dominant caste (numerical strength, economic power through land, and political influence). Class, by contrast, is in principle open and achieved, based on income, occupation and wealth. In India the two overlap without coinciding: most landless labourers are Dalits and tribals, yet an educated Dalit middle class faces caste discrimination despite class mobility, which is why reservations are based on caste and tribe rather than income alone.

Caste and class compared
FeatureCasteClass
BasisBirth; ritual statusEconomic position: income, occupation, wealth
MobilityClosed; group mobility through SanskritisationOpen; individual mobility
MarriageEndogamyNo formal rule
LegitimationReligious ideas of purity and pollutionMarket and achievement
Constitutional responseArticles 15(4), 16(4), 17, 46; reservationsDirective principles on income and wealth, Articles 38 and 39

Key takeaways

  • Concepts: structure (Radcliffe-Brown), status and role, institutions, primary and secondary groups (Cooley 1909), in-group and out-group (Sumner 1906), reference group (Hyman 1942, Merton), socialisation (looking-glass self; Mead's I and me), total institutions (Goffman 1961), social control (Ross 1901), cultural lag (Ogburn 1922).
  • Approaches: functionalist (Parsons's AGIL, Merton's manifest and latent functions), conflict (Marx, Dahrendorf, Coser 1956), structuralist (Lévi-Strauss), postmodern (Lyotard 1979, Foucault, Baudrillard); each implies a different practice, from adjustment to structural change to deconstructing labels.
  • Family (Murdock 1949: sexual, reproductive, economic, educational functions) and religion (Durkheim 1912; Weber 1905); stratification by Marx (means of production), Davis and Moore (1945, criticised by Tumin 1953) and Weber (class, status, party).
  • Communities: Gemeinschaft and Gesellschaft (Tönnies 1887), folk-urban continuum (Redfield), urbanism as size, density and heterogeneity (Wirth 1938), Scheduled Tribes (Article 342; 8.6 per cent in 2011; FRA 2006; PESA 1996), virtual communities (Rheingold 1993).
  • Vulnerability is exposure plus limited capacity, compounded by intersectionality (Crenshaw 1989); Scheduled Castes 16.6 per cent (2011); Ghurye's six features of caste (1932); Sanskritisation and dominant caste (Srinivas); caste is closed and ascribed, class open and achieved, and they overlap without coinciding.

Practice questions (10)

Attempt each one before opening the answer. Every explanation names the tempting wrong option as well as the right one, because that is where marks are lost.

  1. The distinction between primary groups, intimate and face-to-face, and secondary groups is associated with:

    1. Charles Horton Cooley
    2. William Graham Sumner
    3. Ferdinand Tönnies
    4. Robert Merton
    Show answer

    Answer: A — Charles Horton Cooley

    Cooley introduced the primary group in Social Organization (1909). Sumner distinguished in-groups from out-groups, Tönnies Gemeinschaft from Gesellschaft, and Merton developed the reference group and manifest and latent functions.
  2. Which of the following did Max Weber identify as distinct dimensions of stratification? Select all that apply.

    1. Relation to the means of production alone
    2. Status
    3. Class
    4. Party
    Show answer

    Answer: B — Status; C — Class; D — Party

    Weber separated class (market position and life chances), status (social honour) and party (organised power). Reducing stratification to the means of production alone is Marx's position, which Weber explicitly widened.
  3. How many features of caste did G. S. Ghurye describe in Caste and Race in India (1932)? Type the number.

    Numerical answer — type the value.

    Show answer

    Answer: 6

    Six: segmental division, hierarchy, restrictions on feeding and social intercourse, civil and religious disabilities and privileges, lack of unrestricted choice of occupation, and restrictions on marriage (endogamy).
  4. The theory that stratification is universal and necessary because unequal rewards motivate the most talented to fill the most important positions was proposed by:

    1. Melvin Tumin
    2. Kingsley Davis and Wilbert Moore
    3. Ralf Dahrendorf
    4. Karl Marx
    Show answer

    Answer: B — Kingsley Davis and Wilbert Moore

    Davis and Moore stated the functionalist theory in 1945. Tumin criticised it in 1953, arguing that stratification limits the discovery of talent; Dahrendorf and Marx are conflict theorists who see stratification as the product of power.
  5. Assertion (A): A functionalist reading of social problems tends to direct social work towards helping individuals adjust to their roles and strengthening institutions. Reason (R): Functionalism treats society as a system of interdependent parts that contribute to stability and equilibrium. Choose the correct option.

    1. Both A and R are true, and R is the correct explanation of A
    2. Both A and R are true, but R is not the correct explanation of A
    3. A is true, but R is false
    4. A is false, but R is true
    Show answer

    Answer: A — Both A and R are true, and R is the correct explanation of A

    Both are true and the reason explains the assertion: if problems are disturbances of an equilibrium maintained by functioning parts, the remedy is to restore functioning, which is why conflict theorists criticise functionalist practice as adjusting people to unjust structures.
  6. The concept of "cultural lag", the delay between change in material culture and adjustment in non-material culture, was introduced by:

    1. E. A. Ross
    2. Louis Wirth
    3. William Ogburn
    4. Erving Goffman
    Show answer

    Answer: C — William Ogburn

    Ogburn introduced cultural lag in Social Change (1922). Ross wrote Social Control (1901), Wirth described urbanism as a way of life (1938) and Goffman analysed total institutions (1961).
  7. Louis Wirth derived the characteristics of urban life from which three variables?

    1. Tradition, religion and custom
    2. Caste, class and kinship
    3. Industry, migration and literacy
    4. Size, density and heterogeneity
    Show answer

    Answer: D — Size, density and heterogeneity

    In "Urbanism as a Way of Life" (1938) Wirth argued that size, density and heterogeneity produce impersonal, segmental and transitory relations and the replacement of informal by formal controls. The other options name factors discussed elsewhere, not Wirth's three.
  8. "Incredulity toward metanarratives" is the defining phrase of:

    1. Talcott Parsons's AGIL scheme
    2. Jean-François Lyotard's account of the postmodern condition
    3. Claude Lévi-Strauss's structural anthropology
    4. Lewis Coser's functions of social conflict
    Show answer

    Answer: B — Jean-François Lyotard's account of the postmodern condition

    Lyotard defined the postmodern as incredulity toward metanarratives in The Postmodern Condition (1979). Lévi-Strauss sought universal structures, which is the opposite impulse; Parsons and Coser belong to functionalist and conflict traditions.
  9. Which of the following statements about caste and class in India are correct? Select all that apply.

    1. Upward class mobility removes exposure to caste discrimination
    2. Caste membership is ascribed by birth and maintained by endogamy
    3. Class is in principle open and allows individual mobility
    4. Srinivas described Sanskritisation as a route to group mobility within the caste system
    Show answer

    Answer: B — Caste membership is ascribed by birth and maintained by endogamy; C — Class is in principle open and allows individual mobility; D — Srinivas described Sanskritisation as a route to group mobility within the caste system

    Caste is ascribed and endogamous, class is open, and Sanskritisation is group mobility within caste. Class mobility does not remove caste discrimination: educated middle-class Dalits continue to face it, which is one reason reservations rest on caste rather than income alone.
  10. Erving Goffman's concept of the "total institution" is most directly relevant to which practice principle in Indian child protection law?

    1. Institutionalisation as a measure of last resort, with a preference for family-based care
    2. Free and compulsory education from six to fourteen
    3. The minimum age of marriage
    4. Mandatory reporting of sexual offences against children
    Show answer

    Answer: A — Institutionalisation as a measure of last resort, with a preference for family-based care

    Goffman showed how institutions that control every part of life strip identity and produce institutionalisation, which underlies the Juvenile Justice Act 2015's principle that institutional care is a last resort. The other options are sound principles but rest on different reasoning.