Management II: Managerial Economics, National Income, Inflation, Ethics, CSR and Corporate Governance

The second half of Unit 1 is an economics primer and an ethics primer sitting side by side. The economics is the part of microeconomics a manager uses — demand, utility, indifference curves, elasticity, forecasting, market structures — and the two macro aggregates the paper asks by definition and measurement, national income and inflation. The ethics half is business ethics, CSR under the Companies Act, the committees that built Indian corporate governance, and the value-based organisation. The paper asks the economics as formulas and diagram properties and the governance as names, years and numbers, and this chapter gives each in that form.

1. Managerial economics and demand analysis: utility, indifference curves, elasticity and forecasting

Managerial economics is the application of economic theory and the tools of decision science to business decisions — Spencer and Siegelman's 'integration of economic theory with business practice for the purpose of facilitating decision making and forward planning by management'. It is microeconomic in its core (demand, cost, pricing, profit), normative rather than merely positive, and pragmatic; its importance is that it converts the theory of the firm into rules for pricing, output, investment and forecasting. Demand analysis begins with the law of demand — quantity demanded falls as price rises, other things equal — and its exceptions: Giffen goods, Veblen or prestige goods, speculation, necessities and ignorance. Determinants are own price, income, prices of substitutes and complements, tastes, expectations, population and distribution of income; a change in price moves along the curve (extension and contraction) while a change in any other determinant shifts it (increase and decrease).

Cardinal utility analysis (Marshall) measures satisfaction in utils and rests on the law of diminishing marginal utility — each additional unit adds less — and the law of equi-marginal utility, by which a consumer maximises by equating the marginal utility per rupee across goods. Ordinal analysis (Hicks and Allen, 1934) replaces measurement with ranking: an indifference curve joins combinations giving equal satisfaction, and its properties are that it slopes downward, is convex to the origin because the marginal rate of substitution diminishes, never intersects another, and lies higher the greater the satisfaction. The budget line shows the combinations affordable at given prices and income; consumer equilibrium is where the budget line is tangent to the highest indifference curve, so the marginal rate of substitution equals the price ratio. The indifference approach separates a price change into a substitution effect and an income effect (Hicks and Slutsky), explains Giffen goods as a case where a negative income effect outweighs substitution, and derives the demand curve without measuring utility.

Elasticity of demand: kinds, formulas and values
KindFormulaReading the value
Price elasticityPercentage change in quantity ÷ percentage change in price; arc elasticity uses the midpoint; point elasticity on a straight-line demand curve is the lower segment ÷ upper segmentPerfectly elastic ∞ (horizontal), relatively elastic > 1, unitary = 1 (rectangular hyperbola), relatively inelastic < 1, perfectly inelastic 0 (vertical); on a straight line, elasticity is 1 at the midpoint, above 1 above it and below 1 below it
Income elasticityPercentage change in quantity ÷ percentage change in incomePositive for normal goods — above 1 luxuries, between 0 and 1 necessities; negative for inferior goods
Cross elasticityPercentage change in quantity of X ÷ percentage change in price of YPositive for substitutes, negative for complements, zero for unrelated goods
Advertising (promotional) elasticityPercentage change in sales ÷ percentage change in advertising outlayUsually positive and below 1; falls as the market saturates
Total outlay method (Marshall)Watch total expenditure as price fallsRises — elastic; unchanged — unitary; falls — inelastic. Determinants: substitutes, proportion of income, necessity versus luxury, time, habit, number of uses, postponability
ℹ️ Demand forecasting methods
Survey methods ask: the complete enumeration or sample survey of buyers' intentions, the collective opinion of the sales force, and expert opinion including Delphi. Statistical methods project: trend projection (least squares, moving averages, exponential smoothing), the barometric method using leading, lagging and coincident indicators, regression and econometric models, and the end-use or input-output method for industrial goods. Test marketing and controlled experiments observe actual behaviour. Survey methods suit the short run and new products; statistical methods need history and suit established products. Regression on price, income and advertising gives elasticities as by-products.

2. Market structures and price determination; national income; inflation

Market classification and how price is determined in each
StructureSellers, product, entryDemand curve and priceEquilibrium marks
Perfect competitionVery many; homogeneous; free entry and exit; perfect knowledge and mobilityFirm is a price taker — horizontal demand, P = AR = MR; industry price by demand and supplyShort run MC = MR with profit, loss or normal profit; long run P = MC = minimum AC, normal profit only
MonopolyOne; no close substitute; blocked entryPrice maker on a downward-sloping demand; MR below AR, MR = AR(1 − 1/e); never produces where demand is inelasticMC = MR, price read off AR above it; supernormal profit persists; price discrimination where markets separable with different elasticities (Pigou's three degrees)
Monopolistic competition (Chamberlin, 1933)Many; differentiated; free entry; selling costsElastic but downward-sloping demand; group equilibriumLong run tangency of AR to AC — normal profit with excess capacity, price above MC
OligopolyFew; homogeneous (pure) or differentiated; interdependence; barriersIndeterminate in general; kinked demand (Sweezy) explains price rigidity; price leadership, cartels, Cournot, Bertrand, Stackelberg modelsNon-price competition; game theory (prisoner's dilemma, Nash equilibrium) is the modern tool
Duopoly, monopsony, bilateral monopolyTwo sellers; one buyer; one buyer facing one sellerCournot's duopoly gives each firm one-third of the competitive output; monopsony pays below the competitive wageBilateral monopoly price indeterminate — set by bargaining

National income is the money value of all final goods and services produced by the normal residents of a country in a year. Its concepts are related by adjustments. Gross domestic product at market prices counts what is produced within the domestic territory; adding net factor income from abroad gives gross national product; subtracting depreciation (consumption of fixed capital) turns gross into net, so NNP at market prices is national income in its broadest official sense; subtracting net indirect taxes (indirect taxes less subsidies) converts market prices to factor cost, and NNP at factor cost is 'national income' in the textbook sense. Personal income is national income less corporate taxes, undistributed profits and social security contributions plus transfer payments; disposable income is personal income less personal taxes; per capita income divides by population. Nominal figures are at current prices, real figures at constant prices of the base year — 2011-12 in India's series — and the GDP deflator is nominal ÷ real × 100. The three methods of measurement — product or value-added (summing value added, or final output, by sector, avoiding double counting), income (rent, wages, interest, profit, plus mixed income of the self-employed) and expenditure (C + I + G + X − M) — must give the same total. In India the National Statistical Office (formerly CSO) compiles it; the Ministry of Statistics moved the headline measure from GDP at factor cost to GDP at market prices and gross value added at basic prices in the 2015 revision.

Inflation: types and measures
ClassificationTypesPoint tested
By causeDemand-pull (too much money chasing too few goods — Keynesian and monetarist versions); cost-push (wage-push, profit-push, supply shocks in oil or food); structural (bottlenecks in developing economies); built-in (expectations, wage-price spiral)Friedman: 'inflation is always and everywhere a monetary phenomenon'; the Phillips curve trade-off with unemployment and its breakdown in stagflation
By speedCreeping (up to about 3%), walking or trotting (3–10%), running or galloping (10–20% or more), hyperinflation (over 50% a month by Cagan's definition — Germany 1923, Zimbabwe 2008)Creeping inflation is held mildly beneficial for growth
Related termsDeflation (falling prices), disinflation (falling rate of inflation), reflation, stagflation (inflation with stagnation), core inflation (excluding food and fuel), headline inflation, suppressed and open inflation, skewflationInflation tax; inflationary gap (Keynes); the redistribution from creditors and fixed-income earners to debtors
Measurement in IndiaWholesale Price Index (Office of the Economic Adviser, DPIIT; base 2011-12; 697 items; primary articles, fuel and power, manufactured products); Consumer Price Index Combined (NSO; base 2012; rural, urban and combined; food and beverages the largest weight at about 46%); CPI for industrial workers, agricultural labourers and rural labourers (Labour Bureau); GDP deflatorThe RBI's Monetary Policy Committee (2016, six members) targets CPI-Combined inflation at 4% with a band of 2 to 6%; WPI has no services, CPI does
🧠 The GDP chain, in four subtractions
Start at GDP at market prices. Add net factor income from abroad — GNP at market prices. Subtract depreciation — NNP at market prices, the national income. Subtract net indirect taxes — NNP at factor cost, the sum of factor incomes. Every question that gives two of these and asks for the third is one of those four steps in one direction or the other; 'net' always means after depreciation, 'national' always means after net factor income from abroad, 'factor cost' always means after net indirect taxes.

3. Business ethics, CSR, ethical issues and dilemmas

Business ethics is the application of moral principles to business conduct — what is right and wrong in decisions about employees, customers, suppliers, competitors, society and the environment, beyond what the law compels. The normative theories that frame it are teleological or consequentialist (utilitarianism — Bentham and Mill's greatest good for the greatest number; egoism), deontological (Kant's categorical imperative — duty and universalisability, treating persons as ends), virtue ethics (Aristotle — character over rules), justice theories (Rawls's veil of ignorance and difference principle) and rights-based ethics. Stakeholder theory (Freeman, 1984) widens the firm's obligation from shareholders to every group affected, against Friedman's 1970 position that the social responsibility of business is to increase its profits within the rules. Ethical issues arise in every function — misleading advertising, price fixing, insider trading, discrimination, harassment, unsafe products, environmental dumping, bribery, data privacy — and an ethical dilemma is a choice between two courses each of which violates some moral obligation, so that no option is clean: whistle-blowing against loyalty, layoffs against survival, a bribe against the contract that keeps the plant open. Resolving one uses codes of ethics, ethics committees and officers, ethics training, hotlines, and tests such as the Blanchard-Peale three questions — is it legal, is it balanced, how will it make me feel — and Laura Nash's twelve questions.

CSR: concepts and the Indian mandate
ItemContent
Carroll's pyramid (1991)Four responsibilities from base to apex: economic (be profitable), legal (obey the law), ethical (do what is right), philanthropic (be a good corporate citizen)
Triple bottom line (Elkington, 1994)People, planet, profit; sustainability reporting under GRI, integrated reporting, ESG, and in India the Business Responsibility and Sustainability Report mandatory for the top 1,000 listed companies from FY 2022-23
Section 135, Companies Act 2013Applies to a company with net worth of 500 crore rupees or more, or turnover of 1,000 crore or more, or net profit of 5 crore or more in the preceding financial year; it must spend at least 2% of its average net profit of the three preceding years on CSR activities listed in Schedule VII, form a CSR committee of three or more directors including an independent director (two directors where none is required), and explain any unspent amount — which since 2021 must be transferred to a Schedule VII fund or, for ongoing projects, to an unspent CSR account; India was the first country to make CSR spending statutory
Schedule VII activitiesEradicating hunger and poverty, education, gender equality, environment, heritage, armed forces veterans, sports, PM's National Relief Fund and PM CARES, technology incubators, rural and slum development, disaster management
International frameworksUN Global Compact (2000, ten principles), ISO 26000 (2010, guidance not certification), OECD Guidelines for Multinational Enterprises, UN Guiding Principles on Business and Human Rights (2011), the Sustainable Development Goals (2015); India's National Voluntary Guidelines 2011 became the National Guidelines on Responsible Business Conduct 2019

4. Corporate governance and the value-based organisation

Corporate governance is the system by which companies are directed and controlled — the Cadbury Report's definition — concerned with the relationships among the board, management, shareholders and other stakeholders, and with accountability, transparency, fairness and responsibility as its four pillars. Its theoretical root is the agency problem (Jensen and Meckling, 1976): ownership is separated from control, managers may pursue their own interests, and the mechanisms of governance — independent boards, audit committees, disclosure, executive pay tied to performance, the market for corporate control — exist to align them. Stewardship theory answers that managers are trustworthy stewards; stakeholder theory widens the circle; the Anglo-American outsider model relies on dispersed shareholders and markets, the German and Japanese insider model on banks, cross-holdings and two-tier boards, and India's promoter-dominated model on concentrated family ownership, which makes related-party transactions and minority protection its central issues.

The committees and codes, in order
Committee or codeYear and bodyWhat it added
Cadbury Report1992, United KingdomCode of best practice: separate chairman and CEO, non-executive directors, audit committee, 'comply or explain'
Greenbury, Hampel, Turnbull, Higgs, Smith1995–2003, UKDirectors' pay, the Combined Code, internal control, non-executive directors, audit committees
CII Desirable Corporate Governance code1998, Confederation of Indian Industry (Rahul Bajaj task force)India's first voluntary code
Kumar Mangalam Birla Committee1999, SEBIClause 49 of the listing agreement (2000): board composition with independent directors, audit committee, disclosures — the first mandatory Indian code
Naresh Chandra Committee2002, Department of Company AffairsAuditor independence and rotation, after Enron; the Sarbanes-Oxley Act of 2002 was the American response
Narayana Murthy Committee2003, SEBIRevised Clause 49 (2004): audit committee powers, whistle-blower policy, CEO and CFO certification, risk management, code of conduct
J. J. Irani Committee2005, Ministry of Company AffairsBlueprint for the new company law that became the Companies Act 2013
Companies Act 2013Parliament, after the Satyam fraud of 2009Independent directors (one-third of a listed board, two five-year terms, Schedule IV code), woman director, board committees (audit, nomination and remuneration, stakeholders relationship, CSR), vigil mechanism (s. 177), class action (s. 245), auditor rotation (s. 139), NFRA (s. 132), SFIO, related-party rules (s. 188)
SEBI (LODR) Regulations2015, replacing Clause 49Listing obligations and disclosure requirements as regulations rather than a contract clause
Uday Kotak Committee2017, SEBISeparation of chairperson and MD for large listed companies (later made voluntary), at least six directors, one independent woman director, minimum board meetings, disclosure of auditor credentials and fees, secretarial audit
OECD Principles1999, revised 2004, 2015 (G20/OECD) and 2023The international benchmark: shareholder rights, equitable treatment, stakeholders, disclosure, board responsibilities
ℹ️ The value-based organisation
A value-based organisation is one whose decisions, structures and rewards are governed by explicitly stated core values — integrity, respect, customer focus, excellence — rather than by rules and supervision alone, so that ethics is a property of the culture and not a compliance department. Its marks are a values statement that is lived by leaders (tone at the top), hiring and promotion for values fit, an ethics infrastructure (code, training, ombudsman, protected whistle-blowing), transparency with stakeholders, and long-term orientation over quarterly results. Indian illustrations the paper accepts are the Tata group's Tata Code of Conduct, Infosys's C-LIFE values and Wipro's Spirit of Wipro; the associated academic ideas are Schein's culture as shared assumptions, Collins and Porras's 'core ideology' in Built to Last, Kotter and Heskett's finding that adaptive, value-driven cultures outperform, and 'values-based leadership' in Peter Pruzan's and Robert Greenleaf's servant-leadership sense.

Key takeaways

  • Indifference curves slope down, are convex because the marginal rate of substitution diminishes, never cross, and equilibrium is where the budget line is tangent so MRS equals the price ratio; Hicks and Allen replaced Marshall's cardinal utils with ordinal ranking.
  • Price elasticity is 1 at the midpoint of a straight-line demand curve; income elasticity is negative for inferior goods; cross elasticity is positive for substitutes; total outlay rising as price falls means elastic demand.
  • Perfect competition ends in P = MC = minimum AC; monopoly sets MC = MR with MR = AR(1 − 1/e); monopolistic competition has tangency with excess capacity; oligopoly's kinked demand explains rigid prices.
  • GDP to GNP adds net factor income from abroad, gross to net subtracts depreciation, market price to factor cost subtracts net indirect taxes; India's base year is 2011-12; the MPC targets CPI-Combined at 4% within 2 to 6%, and WPI has no services.
  • Section 135 makes CSR spending of 2% of average net profit mandatory above 500 crore net worth, 1,000 crore turnover or 5 crore net profit; Cadbury 1992, Birla 1999 (Clause 49), Murthy 2003, Kotak 2017 and LODR 2015 are the governance chain; a value-based organisation governs by lived core values, not rules alone.

Practice questions (9)

Attempt each one before opening the answer. Every explanation names the tempting wrong option as well as the right one, because that is where marks are lost.

  1. An indifference curve is convex to the origin because:

    1. The marginal rate of substitution diminishes as more of one good is consumed
    2. Utility is measurable in cardinal units
    3. The two goods are perfect substitutes
    4. Income rises along the curve
    Show answer

    Answer: A — The marginal rate of substitution diminishes as more of one good is consumed

    Diminishing MRS means a consumer gives up progressively less of Y for each extra unit of X, which bends the curve toward the origin. Perfect substitutes give a straight-line indifference curve; income is constant along one curve; ordinal analysis needs no cardinal measurement.
  2. If a fall in the price of a good leaves total expenditure on it unchanged, the price elasticity of demand is:

    1. Equal to one (unitary)
    2. Greater than one
    3. Less than one
    4. Zero
    Show answer

    Answer: A — Equal to one (unitary)

    Marshall's total outlay method: expenditure rises with a price fall when demand is elastic, falls when inelastic, and is unchanged at unitary elasticity — the rectangular-hyperbola demand curve.
  3. Under monopolistic competition, long-run equilibrium of the firm is characterised by:

    1. Tangency of the demand curve to the average cost curve, normal profit and excess capacity
    2. Price equal to marginal cost at minimum average cost
    3. Persistent supernormal profit protected by entry barriers
    4. A kinked demand curve and rigid prices
    Show answer

    Answer: A — Tangency of the demand curve to the average cost curve, normal profit and excess capacity

    Free entry drives profit to normal, but the downward-sloping demand curve touches AC to the left of its minimum, so output is below the efficient scale — Chamberlin's excess capacity. P = MC at minimum AC is perfect competition, supernormal profit is monopoly, and the kink is oligopoly.
  4. Net National Product at factor cost is obtained from Gross National Product at market prices by subtracting:

    1. Depreciation and net indirect taxes
    2. Net factor income from abroad only
    3. Depreciation only
    4. Transfer payments and personal taxes
    Show answer

    Answer: A — Depreciation and net indirect taxes

    Gross to net removes depreciation; market prices to factor cost removes indirect taxes net of subsidies. Net factor income from abroad is the GDP-to-GNP step; transfer payments and personal taxes belong to personal and disposable income.
  5. The inflation measure the Reserve Bank's Monetary Policy Committee targets at 4 per cent within a band of 2 to 6 per cent is:

    1. Consumer Price Index (Combined)
    2. Wholesale Price Index
    3. GDP deflator
    4. CPI for Industrial Workers
    Show answer

    Answer: A — Consumer Price Index (Combined)

    The flexible inflation-targeting framework adopted in 2016 uses headline CPI-Combined compiled by the NSO. WPI, the older anchor, covers no services; CPI-IW is the Labour Bureau's index used for dearness allowance.
  6. Inflation caused by a rise in wages and raw-material prices that pushes up costs of production is called:

    1. Cost-push inflation
    2. Demand-pull inflation
    3. Creeping inflation
    4. Disinflation
    Show answer

    Answer: A — Cost-push inflation

    Cost-push comes from the supply side — wage-push, profit-push or supply shocks. Demand-pull comes from excess aggregate demand; creeping describes speed, not cause; disinflation is a falling rate of inflation.
  7. In Carroll's pyramid of corporate social responsibility, the base of the pyramid is:

    1. Economic responsibility
    2. Philanthropic responsibility
    3. Ethical responsibility
    4. Legal responsibility
    Show answer

    Answer: A — Economic responsibility

    Carroll (1991) stacks economic at the base, then legal, then ethical, with philanthropic at the apex: a firm must be profitable before it can obey, behave well and give.
  8. Under section 135 of the Companies Act, 2013, a company meeting the thresholds must spend on CSR at least:

    1. 2% of the average net profit of the three immediately preceding financial years
    2. 5% of the current year's net profit
    3. 1% of turnover
    4. 2% of net worth
    Show answer

    Answer: A — 2% of the average net profit of the three immediately preceding financial years

    The thresholds are net worth of 500 crore rupees, turnover of 1,000 crore or net profit of 5 crore in the preceding year; the obligation is 2% of the three-year average net profit, with unspent amounts transferred to a specified fund or an unspent CSR account since 2021.
  9. Clause 49 of the listing agreement, India's first mandatory corporate governance code, followed the recommendations of the:

    1. Kumar Mangalam Birla Committee (1999)
    2. Cadbury Committee (1992)
    3. Uday Kotak Committee (2017)
    4. J. J. Irani Committee (2005)
    Show answer

    Answer: A — Kumar Mangalam Birla Committee (1999)

    SEBI's Birla Committee produced Clause 49 in 2000; the Narayana Murthy Committee revised it in 2003–04, and SEBI's LODR Regulations replaced it in 2015. Cadbury is the British origin, Irani drafted the 2013 Act's blueprint, and Kotak's recommendations amended LODR.