Information and Communication I: Data, Information, Knowledge and Wisdom; the Information Life Cycle; the Role of Information; Information Science and the Information and Knowledge Society; and Communication with Trends in Scholarly Communication
2. The information life cycle
The syllabus names four stages: generation, collection, storage and dissemination. Generation is the creation of new information by research, observation, administration, creative work or transactions; in science it takes the form of experiments, field notes, data sets and manuscripts. Collection is the acquisition and gathering of that information by individuals and institutions, and for libraries it means selection and acquisition. Storage means recording the information on a medium and organising it so it can be found again: classification, cataloguing, indexing and, now, digital repositories with metadata and preservation. Dissemination is the delivery of information to those who need it, through publication, lending, reference service, current awareness, networks and open access. Use then generates new information, closing the cycle.
| Stage | Main agents | Library and information work |
|---|---|---|
| Generation | Researchers, authors, governments, firms | Supporting research: literature searches, data management plans |
| Collection | Publishers, aggregators, libraries, archives | Selection, acquisition, licensing, legal deposit |
| Storage (organisation) | Libraries, repositories, database producers | Classification, cataloguing, metadata, indexing, preservation |
| Dissemination | Libraries, publishers, information centres | Circulation, reference, CAS and SDI, open access, outreach |
Records managers and digital curators use longer versions of the same cycle. The Digital Curation Centre's curation lifecycle model (2008) runs conceptualise, create or receive, appraise and select, ingest, preservation action, store, access, use and reuse, and transform, with disposal and reappraisal as possible exits; records management speaks of creation, maintenance and use, and disposition (destruction or transfer to an archive). All versions share the idea that information must be managed from the moment it is created, not only once it reaches a library.
3. The role of information in planning, management and development
Information is treated as a resource in the same sense as land, labour and capital, and the syllabus lists six areas where it matters. In planning, information on population, resources and needs is the raw material of every plan; India's Census, the National Sample Survey and administrative statistics feed national and state planning. In management, information reduces uncertainty in decisions, and management information systems (Unit VI) are built to supply it. In socio-economic development, access to information on prices, markets, credit, health and rights raises incomes and participation; this is why the RTI Act, common service centres and community information services exist. In cultural development, libraries, archives and museums preserve and transmit heritage. In educational development, information underpins teaching, self-learning and lifelong learning. In technological development, patents, standards and research literature let innovators build on what exists instead of reinventing it.
4. Information science, and the information and knowledge society
Information science grew out of documentation, the movement Paul Otlet and Henri La Fontaine led from Brussels at the end of the nineteenth century. The American Documentation Institute (1937) renamed itself the American Society for Information Science in 1968; it added "and Technology" in 2000 and has been the Association for Information Science and Technology (ASIS&T) since 2013. Harold Borko's widely quoted definition (1968) calls information science "that discipline that investigates the properties and behaviour of information, the forces governing the flow of information, and the means of processing information for optimum accessibility and usability". It is interdisciplinary by nature.
| Related subject | What it contributes to information science |
|---|---|
| Computer science | Storage, retrieval algorithms, databases, networks |
| Mathematics and statistics | Shannon's information theory, bibliometric laws, retrieval models |
| Linguistics | Indexing languages, natural language processing, vocabulary control |
| Psychology and cognitive science | Information seeking behaviour, relevance, user interfaces |
| Management | Information systems, knowledge management, marketing of services |
| Communication studies | Models of transfer, channels, scholarly communication |
The information society is a society in which the creation, distribution and use of information is the most significant economic and cultural activity. Its intellectual history runs through Fritz Machlup's measurement of the "knowledge industry" in the United States (1962), Daniel Bell's post-industrial society (1973), Marc Porat's information economy (1977), Alvin Toffler's Third Wave (1980) and Manuel Castells's network society (1996). The United Nations held the World Summit on the Information Society in two phases, Geneva (2003) and Tunis (2005). The knowledge society is the broader, more human-centred idea: not only more information but the capacity to turn it into knowledge for development. Peter Drucker popularised the "knowledge worker" (1959), and UNESCO's report Towards Knowledge Societies (2005) argued for plural knowledge societies built on access, education, cultural diversity and freedom of expression.
5. Communication: concept, types, theories, models, channels and barriers
Communication is the process by which a message passes from a source to a receiver so that meaning is shared. It is classified by the number of people involved (intrapersonal, interpersonal, group, mass), by code (verbal and non-verbal), by setting (formal and informal), and by direction in organisations (downward, upward, horizontal and diagonal). For information science the key distinction is between formal channels (journals, books, conference proceedings, reports, patents: public, permanent, citable) and informal channels (conversations, correspondence, preprints shared among colleagues, conference corridors, social media: fast, private, ephemeral). Derek de Solla Price's "invisible college" (1963), developed by Diana Crane (1972), names the informal networks of scientists at the research front, and "gatekeepers", a term from Kurt Lewin (1947) applied to technical communication by Thomas Allen (1977), are the well-connected individuals who bring outside information into a group.
| Model | Year | Core idea |
|---|---|---|
| Lasswell | 1948 | Verbal formula: who says what, in which channel, to whom, with what effect |
| Shannon and Weaver | 1948-49 | Linear: information source, transmitter, channel with noise, receiver, destination; the mathematical theory of communication |
| Schramm; Osgood and Schramm | 1954 | Overlapping fields of experience; circular model in which each party encodes, interprets and decodes |
| Berlo (SMCR) | 1960 | Source, message, channel, receiver, each with its own elements such as skills, attitudes and culture |
| Westley and MacLean | 1957 | Adds gatekeepers and feedback, suited to mass communication |
| Dance (helical) | 1967 | Communication grows and builds on itself over time like a helix |
Barriers are anything that distorts or blocks the message: semantic (jargon, ambiguous words, different meanings of the same term), physical (noise, distance, poor equipment), psychological (attitudes, prejudice, selective perception), cultural and linguistic (different languages, norms and scripts), organisational (rigid hierarchies, too many levels) and information overload (more information than a receiver can process). Libraries attack several at once: translation and multilingual catalogues address language barriers, abstracts and reviews address overload, and reference interviews address semantic mismatch between a user's question and the system's vocabulary.
6. Trends in scholarly communication
Scholarly communication is the system by which research is created, evaluated, disseminated and preserved. Its modern form began with two journals in 1665: the Journal des sçavans in Paris (January) and the Philosophical Transactions of the Royal Society in London (March). Peer review, the scientific article and citation became its pillars. Several trends are now changing it.
- Open access: the Budapest Open Access Initiative (2002), the Bethesda Statement and the Berlin Declaration (both 2003) defined free online access to research; routes include gold (published open in a journal), green (self-archived in a repository), diamond (open with no author charges) and hybrid journals; Plan S (2018) requires funded research to be open.
- Preprints and rapid dissemination: arXiv (1991) for physics, mathematics and computer science, followed by bioRxiv, medRxiv and SSRN; preprints grew sharply during the COVID-19 pandemic.
- Open peer review, open data and open science: reviews published with articles, data deposited in repositories, the FAIR principles (findable, accessible, interoperable, reusable, 2016) for data.
- Persistent identifiers: DOI for objects, ORCID (2012) for researchers, ROR for organisations, making the record machine-readable.
- New metrics and social media: altmetrics (Unit IX) track attention beyond citations; academic social networks spread papers informally.
- Threats to integrity: predatory journals, paper mills and fabricated data. In India the University Grants Commission maintained the UGC-CARE list of journals from 2019 and in 2025 discontinued it, asking institutions to judge journals against suggested parameters.
- National licensing: India's One Nation One Subscription scheme, approved in November 2024 and operating from 1 January 2025 through INFLIBNET, gives government higher education and research institutions access to a common set of journals.
Key takeaways
- DIKW (Ackoff, 1989) orders data, information, knowledge and wisdom by increasing meaning; information is data processed into context, knowledge is understood information, and knowledge is explicit or tacit (Polanyi, 1966).
- The information life cycle runs generation, collection, storage and dissemination, and use feeds new generation; libraries act at every stage.
- Information science grew from documentation (Otlet and La Fontaine); Borko defined it in 1968; the information society runs from Machlup (1962) and Bell (1973) to Castells (1996) and WSIS (2003, 2005).
- Communication models: Lasswell (1948), Shannon-Weaver (1948-49) with noise, Schramm (1954), Westley-MacLean (1957), Berlo SMCR (1960), Dance (1967); formal and informal channels, invisible colleges and gatekeepers.
- Scholarly communication began with two journals in 1665 and is now shaped by open access (2002-03, Plan S 2018), preprints, open data, ORCID and DOI, altmetrics, integrity concerns and national licences such as One Nation One Subscription (2025).
Practice questions (10)
Attempt each one before opening the answer. Every explanation names the tempting wrong option as well as the right one, because that is where marks are lost.
In the DIKW hierarchy, which level answers the question "why" and concerns judgement about what ought to be done?
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Answer: B — Wisdom
Wisdom sits at the top of the pyramid and is the judgement to apply knowledge well. Data are raw symbols, information answers who, what, where and when, and knowledge answers how.Who defined information science in 1968 as the discipline that investigates the properties and behaviour of information and the forces governing its flow?
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Answer: A — Harold Borko
Harold Borko's 1968 article "Information science: what is it?" gave the standard definition. Machlup measured the knowledge industry (1962), Bell described the post-industrial society (1973), and Shannon founded information theory (1948)."Who says what, in which channel, to whom, with what effect" is the model of:
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Answer: C — Harold Lasswell
Lasswell's verbal formula (1948) is the classic linear model of mass communication. Berlo's SMCR model dates from 1960, Schramm's overlapping fields of experience from 1954, and Dance's helical model from 1967.Which of the following are elements of the Shannon-Weaver model of communication? Select all that apply.
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Answer: B — Noise source; D — Transmitter
Shannon and Weaver's linear model has an information source, transmitter, channel, noise source, receiver and destination. The field of experience belongs to Schramm's model, and the gatekeeper to Westley and MacLean's.Assertion (A): Tacit knowledge is difficult to store in a library catalogue or repository. Reason (R): Tacit knowledge resides in people's skills and experience and is hard to articulate in words. Choose the correct option.
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Answer: A — Both A and R are true, and R is the correct explanation of A
Both are true and R explains A. Because tacit knowledge is personal and hard to put into words (Polanyi's "we can know more than we can tell"), it resists recording; knowledge management uses mentoring and communities of practice to share it.The first scholarly journals, the Journal des sçavans and the Philosophical Transactions, both began in which year? Type the year.
Numerical answer — type the value.
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Answer: 1665
The Journal des sçavans appeared in Paris in January 1665 and the Philosophical Transactions of the Royal Society in London in March 1665, founding the journal as the formal channel of science.The informal network of scientists working at the research front of a field, who exchange preprints and ideas before publication, is called:
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Answer: D — An invisible college
Derek de Solla Price named the invisible college in 1963 and Diana Crane studied it in 1972. A learned society is a formal organisation, a consortium shares resources, and a subject gateway is a web guide to resources.Which of the following are formal channels of scholarly communication? Select all that apply.
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Answer: A — A granted patent; C — A peer-reviewed journal article; D — Published conference proceedings
Formal channels are public, permanent and citable: journal articles, patents, published proceedings, books and reports. Corridor conversations, letters and personal exchanges are informal channels, fast but ephemeral.Which pairing of thinker and concept is correct?
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Answer: B — Manuel Castells: the network society
Castells described the network society (1996). Bell wrote of the post-industrial society (1973), Toffler of the Third Wave (1980), and Machlup measured the knowledge industry (1962); the other three pairings are swapped.The United Nations World Summit on the Information Society was held in two phases, in Geneva and in Tunis. In which year was the Tunis phase held? Type the year.
Numerical answer — type the value.
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Answer: 2005
WSIS met in Geneva in December 2003, adopting a Declaration of Principles and Plan of Action, and in Tunis in November 2005, adopting the Tunis Commitment and Agenda for the Information Society.