Certified Customer Research & Discovery Professional (CCRDP)
Business & Management · Plan interviews and usability studies, synthesize evidence and validate customer problems before building.
Certified Customer Research & Discovery Professional is an online skill certification you earn by passing a 20-question, 30-minute proctored exam with 70% or more. The study material and the exam are free; the verifiable certificate costs ₹999 and you pay only if you pass.
What the exam covers
- Research questions and recruitment
- Interviews and observation
- Usability and evidence synthesis
- Experiments and product decisions
How to get certified
- Read the free study notes and revise with the slide deck.
- Sit the 30-minute exam online with your camera and microphone on. Each attempt is a fresh paper.
- Pass at 70% and claim the certificate. It carries a QR code and a number anyone can check.
Questions people ask
What is the Certified Customer Research & Discovery Professional (CCRDP) certification?
Certified Customer Research & Discovery Professional is an online skill certification from CareerCraft Labs. Plan interviews and usability studies, synthesize evidence and validate customer problems before building. You earn it by passing a 20-question proctored exam with 70% or more.
What does the CCRDP exam cover?
The CCRDP exam covers: Research questions and recruitment; Interviews and observation; Usability and evidence synthesis; Experiments and product decisions.
How much does the Customer Research & Discovery certification cost?
The study material and the exam are free. You pay ₹999 (GST included) only if you pass and want the certificate issued.
How long is the CCRDP exam, and how many attempts do I get?
30 minutes for 20 multiple-choice questions drawn at random, with your camera and microphone on. You can sit it up to 3 times in any 24 hours, and every attempt is a different paper.
How does an employer verify the certificate?
Scan the QR code on the certificate, or enter its certificate number at careercraftlabs.org/verify. Both open the issued record with the holder's name, score and date.
Is this a government or university qualification?
No. It is an independent skills certificate issued by CareerCraft Labs (AI Wizard Private Limited). Its value is that it is earned in a proctored exam and anyone can check it in seconds.